We are no longer able to instigate any new claims for mis-sold PPI. We would like to thank all our customers for choosing Taylor Edwards to claim back the money they were rightfully owed. For all those who have already started a PPI claim with us, you can rest assured knowing that we will continue to fight on your behalf to recover compensation you may be owed.

About Us

Taylor Edwards are an innovative Claims Management Company who specialise in helping customers reclaim their mis-sold PPI Policies and Packaged bank accounts. We have recovered tens of millions of pounds on behalf of our customers.

  • Our average offer is £2458.62

    Over 3 months to September 2019

  • We’re Experts

    Years of experience in the Claims Management industry

  • We’re Successful

    Reclaimed millions in mis-sold policies and counting!

PPI Claims; what happens now?

When is the cut off date for submitting a claim?

We can no longer accept PPI Claims as the PPI Deadline has passed. If you have already logged a PPI Claim with ourselves we will continue processing your enquiry and will update you in due course. If you need an update in the meantime, please contact us.

I already have a case(s) going through with you, what will happen to them?

The deadline is for new claims only. All existing claims will be investigated and decided normally.

I have a case with FOS which has been under consideration for a long time – what will happen to it now?

All FOS investigations of current claims will be unaffected by the deadline. It is for new claims only.

Why is there a deadline?

The deadline was set in place by the Financial Conduct Authority (FCA), which is the UK’s financial regulator. It’s chief executive, Andrew Bailey, said at the time: “Putting in place a deadline and campaign will mean people who were potentially mis-sold PPI will be prompted to take action rather than put it off. We believe that two years is a reasonable time for consumers to decide whether they wish to make a complaint.” “We have carefully considered the feedback we received and we still believe that introducing a deadline for PPI complaints and a communications campaign warning of the deadline will benefit consumers.”

What happens after the deadline?

The deadline is for new claims only. If your claim has already been logged with your lender then it will be fully investigated.

Under what circumstances could I submit a claim now?

None – the deadline is final.

What happens if my forms were held up in the post and arrived after the deadline?

This would be unfortunate and sadly there is nothing that can be done about it.

What if the bank wants more information?

It is extremely important that the information you provide when setting up your case with us is 100% correct; as any inaccurate details may mean the lender is unable to log your complaint in time for the deadline. If the lender asks for further information after your claim is logged with them, they should be able to continue once this is provided.

Will the deadline cause any delay in my case?

No – existing cases will be processed as normal and we will continue to expect a final decision within our average timeframe of 8 to 16 weeks of acknowledgement of the claim by your lender.

What happens if my case is rejected by the lender?

If your claim is rejected then it will be passed to our specialist team who will evaluate the terms of the rejection to see whether an appeal to the Financial Ombudsman Service (FOS) might be possible and advise you of their findings.

Application Complete!

When you have your claim forms, remember to sign & data the LOA.

These need to be retuned in our FREEPOST envelope encolosed in your pack.

Please enclose a copy of any documents you feel are necessary for your claim.